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Agile Service Manager Badges

Click on any of the badged activities below to learn what it takes to earn that credential.

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Agile Service Manager Administrator

Badge earners should be able to perform an on-premise installation of Agile Service Manager 1.1.8 and configure the GUI for the user interface. They can then use this GUI to perform diagnostics by analyzing events and service topology correlated with a time line.

>Earn this badge

Using Agile Service Manager to Understand and Prevent Service Problems

The badge earner can explain the basic architecture of Agile Service Manager. The badge earner can also use the Agile Service Manager interface to view service status history to quickly reduce the meantime to understand the impact of events, and to evaluate the potential impact of changes to service components.

>Earn this badge

 

NOTICE:

IBM leverages the services of Credly's Acclaim platform, a third party data processor authorized by IBM and located in the United States, to assist in the administration of the IBM Digital Badge program. In order to issue you an IBM Digital Badge, your personal information (name, email address, and badge earned) will be shared with Credly's Acclaim platform. You will receive an email notification from Acclaim with instructions for claiming the badge. Your personal information is used to issue your badge and for program reporting and operational purposes. It will be handled in a manner consistent with IBM privacy practices. The IBM Privacy Statement can be viewed at https://www.ibm.com/privacy/us/en/. IBM employees can view the IBM Internal Privacy Statement at https://w3.ibm.com/w3publisher/w3-privacy-notice.

 

What earning a digital badge represents

A Digital Badge is a cross-industry recognition of technical knowledge and skills, which can be posted to your social and professional networking sites, as well as your digital signature. IBM Automation is supporting this new program, based on the Open Badge Standards, through the creation of a broad range of badged activities covering multiple subject matter.

 

IBM digital badges provide you with significant benefits:

  • Digital and easily shareable version of your credentials
  • Recognition of industry aligned skills
  • Globally recognized standard
  • Free access to a digital badge wallet for easy management of your badges
  • Secure and verifiable means of storing and publishing your credentials
 

How do I earn an IBM Automation badge?

In most cases, you will be required to complete a learning activity along with an end-of-course assessment. In some cases, you may be required to complete multiple learning activities and assessments, or submit evidence of your qualification depending upon the badged activity.

 

How do I get my badge?

After you have satisfied the necessary criteria, you will receive an email from Credly's Acclaim service (admin@youracclaim.com) within three to five business days, which will have instructions for accepting your badge. Click the Accept button in the email to claim your badge. You will be re-directed to Credly's Acclaim, the IBM badge program administration partner. If it is your first time earning an IBM badge, you will be asked to create a profile. You can then add the badge to your profile.

Credly's Acclaim is a third party badge administration partner for IBM that is widely accepted throughout the industry for issuing and managing verified and trusted digital badges. Credly's Acclaim uses your name and email address details (which are provided by IBM) to facilitate the badge issuing transaction process.

If you do not wish to claim your badge, simply ignore the email you receive from Credly's Acclaim service.